CUSTOMER CARE
If you need more information about our products or wholesale services, please email us at info@bolandian.ca or contact us with the product style number so we can provide you more details for the items before you purchese.
Have any questions or concerns?
We’re always ready to help!
Call us at
or send us an email to:
RETURNS & EXCHANGE
Exchange only within 5 days of receiving the product for all items in original shape and packaging.
No returns or exchanged on Watches.
No return or exchange for any Jewellery that have been Custom modified in size or length.
Customer will be in charge of shipping fee for any returned items.
FAQ
Do we Provide Financing Options?
Financing options available for walk-in clients. Please inquire about our financing options if you're interested.
How do I return an item?
We only accept exchanges within 5 days of purchase. Not returns accepted.
What is the Diamond Quality?
All diamonds use is SI, VS, VVS, and Clean - depending on each design
How do I track my order?
Please contact us at info@bolandian.ca to get an update on your order.
Ring Sizes
For ring sizes, send us your USA size free of charge
Stones & Gems
All coloured stone is Ruby, Sapphire, Emerald, Semi-precious, and Diamonds